Hi! I’m Nicole.

I help organizations fix the digital experiences their missions depend on.

Selected work

  • Boston Children's Hospital

    A full replatform of childrenshospital.org, from information architecture through launch.

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  • Unifed Case Management

    Modernizing a federal fraud, waste, and abuse system used by roughly 1,500 investigators.

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  • Corewell Health

    Bringing service lines together into one experience after a three-system merger.

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  • Meijer

    Turning customer segmentation into shipped, personalized retail experiences.

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AI Enablement & Facilitation

I help teams figure out where AI genuinely fits in how they work, and what to do about it. I design and facilitate AI-adoption sessions—across manufacturing, furniture, engineering, healthcare, and internal UX teams—that move a team from “we know AI matters” to a clear, prioritized path they can act on and own.